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Popular Questions
I can’t submit the online application form
Forgot my GlobePay account login password
How does GlobePay protect your money?
Where can I see my GlobePay account fee rate?
I would like to change my GlobePay login email. What should I do?
Do I need to update with GlobePay if there is some information changed with my company?
How to change the settlement bank account?
What is the difference between Alipay online and Alipay offline channels?
Does GlobePay charge an extra fee for processing refunds?
View Details
GlobePay Account
About GlobePay
How to apply for a GlobePay Account
I can’t submit the online application form
Do I need to update with GlobePay if there is some information changed with my company?
I would like to change my GlobePay login email. What should I do?
View Details
GlobePay Fee Rate
Overview
Where can I see my GlobePay account fee rate?
How do I download the transaction processing fees invoice?
Does GlobePay charge an extra fee for processing refunds?
View Details
Transaction Investigations and Periodic Review
What is a transaction investigation and what do I need to do if I receive a transaction investigation?
What is a periodic review and what do I need to do if I receive a periodic review?
View Details
Legal
How does GlobePay keep merchants’ money safe?
View Details
GlobePay API Documentation
Where can I get technical support for integration?
View Details
GlobePay APP
About GlobePay APP
GlobePay APP User Manual
How to install GlobePay App on Huawei phones
View Details
GlobePay POS Terminal
About GlobePay POS Terminal
Purchasing GlobePay POS Terminal
Connectivity (Wifi, 4g and bluetooth)
How to accept payments by GlobePay POS Termionals
GlobePay POS Terminal User Manual
Warranty, Return and Refund Policy
View Details
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